Troubleshooting

LotusQ pastes your text into the app you were in (Ctrl+V, or Cmd+V on a Mac). Check:

• Your cursor is in an active text field
• The target app allows paste operations
• On Windows and Linux, try another Paste shortcut in Settings → System

Check your audio output settings:

• Make sure Beep volume is above 0 in Settings → Behaviour
• Check your default audio output device in your system settings

Every dictation is turned into text on our servers, so LotusQ needs an internet connection. Without one, dictation stops with an error after a wait; nothing is queued for later.

• Check your internet connection, then try again
• Restart the app
• If it keeps happening, the app's log file, main.log, is in your LotusQ folder: ~/Library/Application Support/LotusQ on a Mac, %APPDATA%\LotusQ on Windows, ~/.local/share/LotusQ on Linux. It stays on your computer unless you send it to us.

Try these:

• Confirm your account has an active trial or plan
• Use a dedicated microphone; built-in laptop mics pick up more noise
• If you speak one language, pin it in Settings → General → Language; that skips language detection
• Add names and terms LotusQ gets wrong to your dictionary
• Check that your internet connection is stable

This is expected. Google sign-in happens in your browser for security. After you sign in, the browser hands the sign-in back to LotusQ through a small local callback on your own computer.

Your dictionary syncs whenever you're signed in. If it isn't syncing:

• Check your internet connection
• Sign out and sign back in