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Troubleshooting
Common issues, fixes, and performance tips.
LotusQ isn't typing text into my app
LotusQ uses clipboard paste (Ctrl+V / Cmd+V) to inject text. Check:
- • Your cursor is in an active text field
- • The target app allows paste operations
- • On Linux: ensure
xdotoolis installed
No beep sound when pressing PTT
Check your audio output settings:
- • Ensure Beep Volume is above 0 in Settings
- • On Linux: verify
paplayis installed - • Check your default audio output device in system settings
Sidecar won't connect (red indicator)
The Python sidecar starts automatically. If it fails to connect:
- • Restart the app, the sidecar auto-reconnects every 3 seconds
- • Check if port 3001 is blocked by a firewall
- • On installed builds: check logs at
~/.config/LotusQ/
Transcription is slow or inaccurate
Try these optimizations:
- • Switch to the Cloud Engine for fastest results (Pro)
- • Use a dedicated microphone, built-in laptop mics have more noise
- • Set only the languages you speak in Settings (fewer languages = faster detection)
- • For local engine: ensure you have a CUDA-capable GPU
Google Sign-In keeps opening the browser
This is expected. Google OAuth requires a browser for security. After authenticating, the browser redirects tokens back to LotusQ via:
- • Linux: localhost callback (port 3001)
- • macOS/Windows: deep link (
lotusq://auth/callback)
Dictionary changes aren't syncing
Cloud sync is a Pro feature. If you're on Pro and sync isn't working:
- • Check your internet connection
- • Sign out and sign back in to refresh your token
- • The cloud API URL should be
api.lotusq.io
Still stuck? Open the Help menu in the LotusQ app and submit a support ticket.